Shipping Policy

Last Updated: 03 October 2026

Thank you for choosing Roasted Multani Mitti. We aim to process and deliver your order safely and on time.

1. Order Processing

Orders are generally processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

2. Shipping Time

After your order has been shipped, delivery generally takes approximately 3–7 business days, depending on your location and the shipping carrier.

Delivery times may vary due to:

Location and serviceability

Weather conditions

Public holidays

Courier delays

Unforeseen circumstances

3. Shipping Charges

Applicable shipping charges will be displayed at checkout before you complete your purchase.

If we offer free shipping, the applicable terms will be displayed on our website or at checkout.

4. Order Tracking

Once your order has been shipped, we may provide you with a tracking number or tracking link, where available.

You can use the tracking information to check the status of your shipment.

5. Incorrect Address

Please make sure that your shipping address, phone number and other delivery details are correct before placing your order.

We are not responsible for delays or failed deliveries caused by an incorrect or incomplete address provided by the customer.

6. Damaged Package

If your package arrives visibly damaged, please take photographs/videos of the package and product and contact us as soon as possible.

Please refer to our Refund & Return Policy for information regarding damaged or incorrect products.

7. Delivery Delays

While we work with shipping partners to deliver orders within the estimated timeframe, delivery delays may occasionally occur. Delays caused by the courier, weather, natural events, strikes, or other circumstances beyond our control may not be considered a failure to deliver.

8. Contact Us

For questions regarding your shipment, please contact us:

Business Name: Roasted Multani Mitti

Email: najranu7@gmail.com

Phone: 7014390732

Business Address: Near by station ladnun pincode 341306